You can personalize email campaigns with a single click or build automations yourself on day one, whether or not you know how to code. The Sailthru platform was designed for ease of use. With many roadblocks requiring customer service requests and developmental resources for small changes and updates, legacy marketing clouds are often difficult to use as well. Legacy marketing clouds are not built with personalization as an integral part of their platform, and approximate personalization through acquisitions which need to be bolted on and often come with additional services fees. So get started using the BCC to CRM feature right now on Mailbutler’s Business plan, and keep your customers satisfied, your company’s performance high, and all your information in one place.Sailthru enables advanced personalization within its core email platform, with out-of-the-box features designed to create real connections with your customers and subscribers. This means, as stated, all customer information and communication is stored in one handy place, and you don’t have to do any of it manually (except setting up the first rules, of course).Īnd that’s it! It really is as simple as a few clicks, and all directly within your email client. Any emails which then abide by these rules – for example, having a specific recipient address in the email, with whichever exceptions you’d like to include – will be automatically forwarded to your CRM tool. From here you can set up rules for email automation. How does it do this? Well, with Mailbutler installed, head to your Dashboard in the Mailbutler Sidebar.
The feature stops you from ever losing customer communication and facilitates the distribution of email traffic over the whole team rather than one individual having all the information.
If your employees use Gmail, Outlook, or Apple Mail, they can use Mailbutler’s BCC any email to your CRM feature. Improving your CRM and customer relationships with Mailbutler If you and your team use an external email service, it may be that your emails don’t collate in your tool. However, there is one problem with all CRM tools. For example, it ensures that two members don’t send off a sales offer to the same client. If you don’t use a CRM tool, your team risks the possibility of losing critical information, and to keep your workflows clean. Essentially, everyone is able to answer your customers’ questions. With your CRM tool, you and your entire team can focus on your customer relationships – perhaps the most important aspect of running a business.
It also tidies up your workflows as everything is collected in one place.
This tool allows each member of your sales team to access customers’ recorded information, which means your entire team can provide customer support with easy access to information and no confusion or mistakes. Essentially, the CRM tool contains all of the collected customer data about: Register with Mailbutler now What is a Customer Relationships Management (CRM) tool?ĬRM tools are extremely helpful for collating information about your customres, keeping it all in one place, which can be helpful for both marketing and particularly customer support purposes. So wouldn’t it be great to have all of your customers’ information directly in your inbox? With Mailbutler’s blind carbon copy (BCC) to Customer Relationship Management (CRM) tool feature, you can get exactly that. For your team to succeed in customer relationships to the best of your ability, it’s essential for you to have up to date customer information.